Documentation is a critical element of our overall professional services methodology. It is fundamental to our understanding of our client information systems and their future technology objectives. It is integrated to our service delivery so that documentation is maintained throughout the project to ensure that the content is useful and timely; rather than rushed or incomplete after the work has been done and staff are grappling with the new systems.
Our review process is to identify all relevant business electronic sub-systems; including hardware, application and operating system software and network communications. With this information a client is able to assess the efficiency and effectiveness of these systems at both a financial and technological level; as well as being an invaluable resource for network support and disaster recovery planning.
